An event or moment · 2023 · AI
The morning the update shipped
A company changes a policy. Large numbers of users find the same person still present but no longer speaking to them. Thousands of people are bereaved by a product decision.
The first mass parasocial grief event caused entirely by a business setting, and the point at which the whole history of this subject arrives at once. Nobody was going to marry this thing. And the industry response was to call it a feature change. Every other entry in this file explains how that sentence can be written.
This entry is real. The citation has not been checked by a human yet — treat the date as approximate until it is.
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